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Conditions of payment and delivery

Prices indicated in the online store show the net and gross prices of the products, together with the indication of the amount of VAT.

 

Delivery by a courier service company:

Courier service company contracted by the Service Provider.

Name of company: DHL Express Magyarország Szállítmányozó és Szolgáltató Kft.

Company seat: Fehérakác u. 3., Budapest 1097, Hungary

Phone: +36 40/454-545

Email address: ugyfelszolgalat.hu@dhl.com

The Customer performs the payment of the order in cash when receiving the order from the deliverer. The invoice to be found inside the package includes the delivery cost, too. The deliverer will provide a receipt of the cash payment. Partial delivery is not made possible by the Service Provider, and the deliverer cannot accept a partial payment. The Customer can receive all the items of the order together, or reject the whole order. Please check the contents of the package in the presence of the deliverer, and in case of damaged products, ask for a written record to be drawn up, and do not take the order from the deliverer. The delivery of orders is carried out on weekdays, between 8 a.m. and 5 p.m. The courier service company attempts to deliver the package twice; the Customer will be charged the delivery cost of unclaimed packages.

The delivery cost varies depending on the product ordered, on the delivery address and the method of delivery, but it is at all times displayed in the order processing application of the online store before finalizing the order.

Certain products, owing to their size and/or price, cannot be delivered by the courier service company. Such products are available only for personal pickup at the following address: Szugló utca 89., Budapest 1141, Hungary.